FAQs

What If I Live In An Apartment ? Where Should I Put the Mattress?

We work with a lot of customers at apartment complexes. You dan put your mattress anywhere it is accessible (there is a notes section at checkout that allows you to explain where it is). Many customers will put their mattress outside their door, by the dumpster area, loading docks, etc…

What Time Will My Mattress Be Picked Up ?

We start pick ups at 8am and go along the most efficient route. All mattresses will be picked up by the end of the day.

How Do You Recycle The Mattress ? What Does That Mean ?

If your mattress is recyclable an in one of our areas where we have a recycling partner, then the mattress will be manually torn down. We then separate the foam, metal and fabric. The foam goes to making carpet underlay and the metal is recycled as scrap metal. Over 90% of the materials inside your mattress will be recycled and reused.

What About My HOA ? They Will Get Mad If I Leave A Mattress Outside

We have never had a problem with an HOA fining a customer for leaving a mattress out for one day. If you are worried you can put a note on the mattress or feel free to place your mattress somewhere more convenient and out of the way (i.e. by the garage, side of house, etc..). There is a notes section at checkout where you can describe where you left the mattress.

Is The Price I See The Price I Pay Or Are There More Hidden Fees ?

The price you see is the price you pay. No additional fees or hidden charges

Do You Pick Up From Senior Living Facilities ?

Yes we pick up from senior living facilities quite often. If you have any special accommodations that are required simply put them in the notes section at checkout

My Mattress Is In Great Condition. What Will You Do With It ?

We work with a lot of charities, churches and homeless shelters and always try to find a home for a mattress in good condition before tearing it apart.